Bigmouth Strikes Again
Four sketches into a job I'd been working on, they pulled the plug on the piece, which was fine- I was overbooked this week anyway, and was frankly relieved a.) not to have to continue to submit random, clueless sketches for a cryptic, two-line synopsis of a story, and b.) not to have to do the finish, which was due at about 8 the next morning. While this client pays nicely for a final, their kill fee rate is a miserly 30%, and at the end of a 16-hour day, I fired off a testy e-mail to the AD, along with a bill for 50%, and a paragraph explaining why I thought their 30% rate was for the birds, how 50% was industry standard, and that the actual "work" in working for them was just getting a sketch approved. Then I stumbled over to the couch for a few fitful hours of sleep.
I woke up, thought, uh oh, and tried to make nice with a clumsy, conciliatory follow-up which said, in effect "Hey, I was just kiddin, ha ha! 30% is fine. Uh, we're still cool, right?" They didn't respond to that e-mail, and Thursday came and went without a phone call, an assignment or any of the other things I'd come to associate with working for them.
So, I guess the moral of story is, don't fire off testy e-mails to ADs at the end of 16-hour days, decrying their policies. Had I the benefit of a couple hours of sleep in my skull, I just wouldn't have sent the e-mail at all, and I would've adhered to that age-old adage, The Customer Is Always Right, and gone about my bidness.
Well, I'm off to knock a couple back, and to think up new ways to burn bridges and alienate longstanding clients.